Plans and pricing
Free to start, more when you’re ready.
Not sure which plan? Get a recommendation in 30 seconds
For individuals
Free
Discover what Town can do for you.
30 chat messages / month
with personal assistant
Starter
Put a few tasks on autopilot.
1,250 credits
included monthly
Pro
Make Town part of your daily routine.
5,000 credits
included monthly
Power
Let Town run more of your day for you.
12,000 credits
included monthly
Power Plus
Scale Town across everything you do.
40,000 credits
included monthly
For individuals
Free
Discover what Town can do for you.
30 chat messages / month
with personal assistant
Starter
Put a few tasks on autopilot.
1,250 credits
included monthly
Power
Let Town run more of your day for you.
12,000 credits
included monthly
Still not sure? Get a recommendation in 30 seconds
Overages
When you hit your monthly limit, just keep going.
Every credit past your plan’s monthly allotment bills at your plan’s flat per-credit rate, settled on your monthly invoice.
Each step up includes more credits — so steady overage is your upgrade signal. Power and Power Plus include a larger allotment, so most users never get there.
Enterprise customers commit to volume up front for custom rates.
Pay-as-you-go rates
| Plan | Per-credit rate |
|---|---|
| Pro | $0.044 |
| Power | $0.038 |
| Power Plus | $0.032 |
| Team | $0.038 |
| Team Plus | $0.030 |
Stay in control by setting a monthly spend cap for a hard limit, with a live tally so you always see where you stand.
Compare plans
Seats
Credits & usage
AI assistant
Routines & integrations
Team & admin
Still comparing? Get a recommendation in 30 seconds
Common questions
Plans & getting started
Two kinds. Individual plans (Free, Starter, Pro, and up) cover one person and their assistant. Team plans add multiple seats with a shared pool of credits, a shared workspace, shared workflows and skills, org-wide analytics, and consolidated admin billing — built for groups that want to collaborate and manage Town together.
Yes. Town has a permanently free plan with no credit card required. It includes 30 chat messages per month, the personal assistant across email, Slack, WhatsApp, and Telegram, all integrations, a weekly briefing, and community support. New signups also start with a 7-day free Pro trial before landing on the Free plan.
Yes. New teams start on Team Free: there's no charge, and members keep running on their own personal plans. Team Free covers the sharing features — team integrations, installable routines, skills, and access rules — but a free team has no shared credits and can't run team background routines. Pick a Team plan in the team's Settings → Plan whenever you're ready.
On team and organization accounts, only Owners and Admins can purchase or change a plan, add or remove seats, manage payment methods, adjust the overage cap, or view usage and invoices. Other members can use Town fully, but will need an admin to make any billing changes.
Credits
Credits are the usage unit consumed when the assistant does work for you — chats, workflow runs, and more. Each plan includes a monthly credit allotment, and you can review your usage anytime on the Usage page.
- On Free or Starter: you'll be prompted to upgrade your plan.
- On Pro and above: you can keep working past your monthly limit with pay-as-you-go (PAYG) overage, billed at a flat per-credit rate (higher plans get a lower rate). Every account has an overage cap — the most you're allowed to spend beyond your plan — which defaults to $0, so you'll need to raise it before any overage charges apply.
Billing cycles & payment
On the day you purchase, and it renews on that same date each month. Buy on the 12th, bill on the 12th.
Most plans offer both, and annual has a lower effective monthly rate. Starter is monthly only; Enterprise is an annual commitment.
We charge your card for the new plan right away and move you over immediately. The value of any credits remaining on your current plan is applied toward the cost of the new one.
We charge for the new seat and grant that user their full credit allotment right away. At your next billing date, the whole team's credits refresh based on your total number of users.
Trials
New individual signups get a 7-day free Pro trial. It ends when the 7 days are up or you've used your trial credits, whichever comes first. After that you move to the Free plan and can choose a paid plan anytime.
Cancellations, refunds & your data
Yes. Cancel from Plan settings (admins only on team accounts). You keep access through the end of your current paid cycle.
No, we don't offer refunds. You keep full access through the end of the cycle you've already paid for.
Your account moves to the Free plan — nothing is deleted. All your data, history, and settings are preserved. Paid-only features are switched off (saved but inactive) and usage is capped to Free limits. Re-subscribe anytime to turn everything back on.
What still works on Free:
- Personal assistant via chat (30 chat messages/month)
- Assistant via email, Slack, WhatsApp, and Telegram
- All your integrations stay connected (Gmail, Calendar, etc.)
- The weekly briefing
- Access to your existing data, history, and documents
What gets paused (saved, and returns when you re-subscribe):
- Custom workflows
- Automations and all trigger-based runs
- Automatic meeting briefings
- Assistant-to-assistant collaboration
- Person research lookups
- Priority model routing
- Extra email accounts (Free includes 1)
- Early access features
Yes. Go to Settings to delete your account. We soft-delete immediately and permanently delete all data within 30 days.
Team Owners can delete Team accounts, and individuals can delete their Individual accounts. More detail is in our Security page.
